Client's Charter

To process land applications to the Director General of Lands and Mines Office within seven (7) days from the date of receiving a complete application.
To submit complete documents for land premium payment to the Finance Division within seven (7) days.
To prepare the Letter of Acceptance within seven (7) days from the date of approval/decision.
To issue the Letter of Intent to the Consultant within seven (7) days for the scope of work that needs to be finalized with the client.
To process/sign complete and orderly contract documents within four (4) months after the issuance of the Letter of Acceptance (LOA).
To process/sign complete and orderly consultant agreement documents (MOA) within two (2) months after the issuance of the Letter of Acceptance (LOA).
To hold Site Meetings at least once a month
To conduct price negotiation meetings for additional works within one (1) month from the date the variation is approved in principle.
To conduct joint inspections within two (2) weeks after receiving the consultant's recommendation on the Certificate of Practical Completion (CPC) / Non-Completion Certificate (NCC) of a project.
To respond to letters within fourteen (14) days from the date of receipt.

Last updated on

25 June 2025

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